Frequently Asked Questions

SAFRA Swim for Hope 2019

Frequently Asked Questions

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What is Swim For Hope?
Swim for Hope is an annual charity swim event that debuted in 2011 at SAFRA Tampines. By 2014, the well-received fundraiser expanded to five SAFRA clubs; and then extended to three days the following year. The parent-and-child category was introduced in 2016, encouraging more children below the age of 13 to join and do their part for charity.
 
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What is the purpose of Swim For Hope?
The purpose of this event is to raise money for the respective beneficiaries. The registration fees, donation boxes collection, individual outright donations and corporate companies’ donations this year will go to Cerebral Palsy Alliance Singapore (CPAS), Down Syndrome Association and Singapore Armed Forces (SAF) Care Fund.
 
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What is new in the 2019 edition of Swim For Hope?
For this year, participants who swim at all 5 clubs will get an additional personalised event tee with their total number of laps swam.
 
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How much will be donated?
The amount of donation depends on the number of total laps swam (unlocking milestones mechanism):

No. of Laps Donation Amount (S$)
50,000 $25,000
100,000 $50,000
150,000 $75,000
200,000 $100,000
250,000 $125,000
300,000 $150,000
350,000 $175,000
400,000 $200,000

The distance from one end of the pool to the other lengthwise is approximately 50 metres and would be considered as 1 lap. This is calculated based on past year statistics. In addition to registration fees, the targeted figures will be met with the addition of sponsorship, merchandise, donation boxes and corporate company donations. In short, all proceeds collected will go to the respective charities.
 
Q.
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Will there be goodie bags this year?
Yes. Each participant will receive a participant tee and goodie bag of sponsored items for the event. Each participant will be entitled to only one event tee and goodie bag regardless of the number of slots they have signed up for.
 
Q.
A.
Is there any requirements to participate for Swim For Hope 2019?
It is recommended that participants know basic swimming skills and declare any health reasons during registration. Open Categories are open to participants 13 years old and above. Participants below 12 years old can either take part in the Parent-and-Child or Junior category.
 
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A.
Is there a minimum number of laps I need to swim?
There is no minimum lap required. Participants can swim according to their own capability. Participants can also take a break at any time within the 2-hour swim wave.
 
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What are the categories available and how much to participate?
There are three categories available. Pricing is as per 2-hour swim wave:

Category SAFRA Member Public
Junior Category / pax / swim wave
(age between 6 to 12 years)
$12 $15
Open Category / pax / swim wave
(age 13 years and above)
$20 $30
Families For Life Parent-and-Child Category / pair / swim wave
(1 parent + 1 child, 6 to 12 years old)
$32 $45
*Note: Each swim wave is strictly non-transferable, non-exchangeable and non-refundable upon registration confirmation.
Q.
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Why do we need to collect registration fees since it is a charity event?
The registration fees go towards the final donation amount tier (as per unlocking mechanism) to the respective beneficiaries.
 
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How does the 2-hour swim wave work?
Each participant can select any 2-hour swim wave at SAFRA Tampines, SAFRA Toa Payoh, SAFRA Yishun, SAFRA Mount Faber and SAFRA Jurong (subjected to availability). Participants can also sign up for multiple swim waves at different clubs on different event days. Participants are encouraged to arrive 30 minutes before their selected swim wave for registration and for safety briefing. Participants will be informed 10 minutes prior to the end of their selected swim wave to exit the pool and allow swimmers for the next swim wave to enter.
 
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Why should I sign up for more swim waves?
You will have a higher chance of finishing as one of the Top Three swimmers to win an exclusive prize. On top of that, swimming more laps contributes to unlocking the milestone for the total donated amount to the respective charities.
 
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A.
Can I transfer my swim waves to someone else or get a refund if I cannot make the event after registering?
Swim waves are strictly non-transferable, non-exchangeable and non-refundable upon registration confirmation. All registered participant’s information, such as medical condition, are tagged to the participant’s swim entry. Hence, competing on another’s behalf is strictly not allowed. The organizer reserves the right to disqualify or refuse a participant’s entry.
 
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A.
What are the swim waves available?
You can choose any 2-hour swim wave durations within the timings indicated below:

Date Venue Timing
(each slot is 2 hours)
Fri, 11 Oct SAFRA Mount Faber 4pm – 10pm
SAFRA Yishun 6pm - 10pm
Sat, 12 Oct SAFRA Toa Payoh 10am - 10pm
SAFRA Jurong
Sun, 13 Oct SAFRA Tampines 9am - 5pm
 
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A.
What are the modes of payment for registration?
Participants can pay via VISA or MasterCard through the redirect online payment portal after completing their registrations.
 
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Where can I download the registration form and register for the event?
To register, please visit www.safra.sg/s4h.
 
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How would I know if my registration has been successful?
Participants will receive a confirmation slip via email upon successful registration.
 
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When is the closing date for registration?
The closing date for registration is 22 Sep 2019.
 
Q.
A.
I don't have my registration confirmation slip. What should I do?
Please email to swim4hope@safra.sg for more information.
 
Q.
A.
Can I change the size of my participant tee on the event day?
No, the shirts are ordered as per registered. No changing of sizes is allowed after registration confirmation.
 
Q.
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Is there a finisher tee for Swim For Hope this year?
Yes, participants who swim at all 5 clubs will get a customised finisher tee with the total number of laps swam printed.
 
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How long do I have to swim?
Each swim wave lasts 2 hours. To continue swimming, sign up for additional swim waves at your preferred clubs during registration. All swim waves are subjected to availability at first come, first served basis.
 
Q.
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Is the event safe with so many participants swimming in a pool?
Yes. 5 experienced Life Guards and a Medic team will be on duty at all times in all clubs to respond to any emergency.
 
Q.
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Which swimming style/stroke is allowed during the swim?
We strongly encourage to swim only in free-style or breast-stroke during the swim. All participants are to swim to the left side of their lanes. To overtake, please swim on the right side of the lane.
 
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A.
Can I use swimming aids such as floats and kickboards?
We do not allow swimming aids as it will affect other swimmers in the pool.
 
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What do I get after finishing my swim?
In addition to your participant tee and goodie bag, you will also receive a finisher medal. Each club has a unique finisher medal and participants can aim to collect them all by swimming at all clubs. Each participant will be entitled to only one medal regardless of the number of swim waves signed up for with the respective clubs.
 
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How do I know the number of laps I have contributed?
Volunteers will be assigned to hand out rubber bands to the swimmers during the event. Swimmers are then advised to submit the rubber bands for tabulation upon collecting 20.

To get an accurate number of laps swam, participants can email swim4hope@safra.sg after the event.
 
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A.
What will happen in the event of inclement weather?
The organizer reserves the right to delay the commencement of the race. Should the inclement weather persist after a delayed start, the organizer reserves the right to cancel the race in the organizer’s sole discretion without further obligation and without any refund.
 
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A.
How else can I contribute?
Swim for Hope donation boxes will be located at all SAFRA clubs. Donations are also accepted through the online registration portal. Alternatively, mail your cheque payable to:
 
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Who should I make my donation cheque payable to?
Please make your cheque payable to "SAFRA Swim For Hope 2019" and mail it to:

"SAFRA Swim For Hope 2019"
Janet Lee
SAFRA Tampines
1A Tampines Street 92
Singapore 528882
 
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